Your business replies,
even when no one's around.
Novaru handles your WhatsApp and Instagram around the clock: it answers questions about prices and opening hours, books appointments right in the chat, and hands your team anything that needs a person.
A customer texts at 11:40 p.m.
Novaru books the appointment.
No waiting for the shop to open, no sending people to another website, and no one on your team has to stay up. Type a message below and see how it replies.
Everything your front desk does,
without office hours.
Your team takes care of the people in front of them. Novaru takes care of everyone else.
Official WhatsApp and Instagram
Built on Meta's official APIs. Your number doesn't depend on unofficial apps that can get it banned.
Booking inside the chat
It offers open time slots and books the appointment in the same conversation — no links to other pages and no double bookings.
Automatic reminders
It confirms and reminds every appointment over WhatsApp. Fewer no-shows, and nobody has to text customers one by one.
Hands off to a person
When something is outside what it knows, it collects the details and leaves the case for your team in the inbox. It doesn't make answers up.
Ready-made
for your industry.
Each industry starts with its own set of questions and answers already written. We just add your services, hours and prices.
Up and running in days,
not months.
We connect your WhatsApp and Instagram
We use your WhatsApp Business number and your Instagram account, with official authorization from Meta.
We set up your business
Services, hours, prices and the tone you use with your customers. We start from your industry's template.
It starts answering
Every conversation and every appointment is logged. You and your team see them in the dashboard from day one.
What everyone
asks first.
What is Novaru?
Novaru is AbyNova's virtual assistant for a business's WhatsApp and Instagram: it answers prices, hours and common questions, books appointments inside the chat, and passes anything it can't answer to a person on your team.
How is Novaru related to AbyNova?
AbyNova is the platform; Novaru is its virtual assistant. If your business uses Bitrix24, AbyNova also works inside your portal. If not, Novaru answers directly on WhatsApp and Instagram. More at abynova.com.
What kind of business is it for?
Any business that gets questions and bookings over chat: clinics and practices, dental offices, beauty salons, barbershops, vets, restaurants, stores, gyms and hotels, among others. Each industry starts from its own question-and-answer template.
What happens if a customer asks something Novaru doesn't know?
Novaru answers based on what we set up for your business. If a question goes beyond that, it collects the details and hands the conversation to your team. It never makes up prices, appointments or payments.
Which languages does it speak?
Today Novaru's conversation templates are written in Spanish. If your customers write in English or Portuguese, ask us about it when you book a demo.
Where is it available?
Novaru serves businesses in Latin America and uses each business's own time zone and currency. It is not available in the United States.
How much does it cost?
Plans and what each one includes are listed at abynova.com/precios. WhatsApp messaging fees are billed by Meta directly to your account.
What do you do with my customers' data?
We only use it to serve them on your behalf. We don't sell it or use it for advertising. The details, and how to request deletion, are in the privacy policy.
See how it would talk
to your customers.
Book a demo with your own services and opening hours.
Book a demo